Empathy and burnout of emergency professionals of a health region: a cross-sectional study

Simple item page
dc.contributor.authorYuguero Torres, Oriol
dc.contributor.authorForné Izquierdo, Carles
dc.contributor.authorEsquerda i Aresté, Montse
dc.contributor.authorPifarré Paredero, Josep
dc.contributor.authorAbadías, María José
dc.contributor.authorViñas Salas, Joan
dc.date.accessioned2017-11-20T09:50:29Z
dc.date.available2017-11-20T09:50:29Z
dc.date.issued2017
dc.description.abstractThe objective of this study is to assess the association between levels of empathy and burnout of emergency professionals in all the assistance levels. A cross-sectional observational study was conducted in the health region of Lleida and the Pyrenees with 100 professionals from the field of Urgency. Participation reached 40.8%. Empathy and burnout were measured using the Spanish versions of the Jefferson Scale of Physician Empathy (JSPE) and Maslach Burnout Inventory (MBI) respectively. The total MBI score and its 3 dimensions (emotional exhaustion, depersonalization, and personal accomplishment) were analyzed. The JSPE and MBI scores were categorized into tertiles that were identified as “low,” “moderate,” and “high” levels. The median (interquartile range) was 112 (102–123) and 37 (27–53.5) for the JSPE and MBI scores respectively. Professionals with high burnout (MBI≥47) showed the lowest levels of empathy, that is, JSPE score of 105 (98–114); those with moderate burnout (31 MBI<47) had a JSPE score of 114 (104.5–120.5); and those with low burnout (MBI<31) had a JSPE score of 120.5 (105.8–127.2). In addition, the highest levels of empathy were associated with the lowest levels of burnout, especially in depersonalization, and to a lesser extent in personal accomplishment. There were no differences in empathy and burnout for any of the other study variables. Our findings suggest that the empathy of emergency professionals is associated with burnout. Hence, reducing professional burnout could help keep emergency professionals’ empathy levels high, which in turn would ensure a better quality of care. Nevertheless, it would be necessary to carry out prospective studies to describe the profiles of burnout and empathy as well as their association and evolution.ca_ES
dc.identifier.doihttps://doi.org/10.1097/MD.0000000000008030
dc.identifier.idgrec026687
dc.identifier.issn0025-7974
dc.identifier.urihttp://hdl.handle.net/10459.1/60509
dc.language.isoengca_ES
dc.publisherLippincott Williams & Wilkinsca_ES
dc.relation.isformatofReproducció del document publicat a https://doi.org/10.1097/MD.0000000000008030ca_ES
dc.relation.ispartofMedicine, 2017, vol. 96, núm. 37, p.1-7ca_ES
dc.rightscc-by-nc-nd (c) Yuguero et al., 2017ca_ES
dc.rights.accessRightsinfo:eu-repo/semantics/openAccessca_ES
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectBioethicsca_ES
dc.subjectBurnoutca_ES
dc.subjectDoctor-patient communicationca_ES
dc.subjectEmergency departmentca_ES
dc.titleEmpathy and burnout of emergency professionals of a health region: a cross-sectional studyca_ES
dc.typearticleca_ES
dc.type.versionpublishedVersionca_ES
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
026687.pdf
Size:
426.63 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Articles publicats (Ciències Mèdiques Bàsiques)
Articles publicats (IRBLleida)
Articles publicats (Medicina i Cirurgia)