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dc.contributor.authorMartín Fuentes, Eva
dc.contributor.authorMateu Piñol, Carles
dc.contributor.authorFernàndez Camon, César
dc.date.accessioned2018-09-06T10:48:20Z
dc.date.available2019-07-29T22:36:40Z
dc.date.issued2018
dc.identifier.issn1525-6480
dc.identifier.urihttp://hdl.handle.net/10459.1/64695
dc.description.abstractThe aim of this research is to confirm whether there is a relationship between the number of reviews and the hotel’s score on Booking.com and TripAdvisor and whether the relationship is different depending on the geographical area. Moreover, the study endeavors to confirm whether the number of reviews influences the score on each website. With the analysis of about 13,899 hotels in 146 cities, our findings suggest that there is some lineal relationship between the amount of reviews and the score on TripAdvisor but not on Booking.com. Moreover, by regions on TripAdvisor hotels from Middle East and Africa and Asia and Pacific have a stronger relationship between reviews and score than those from Europe and America.ca_ES
dc.description.sponsorshipThis work was partially funded by the Spanish Ministry of the Economy, INDUSTRY and Competitiveness [grant number TIN2015-71799-C2-2-P], [grant number ECO2017-88984-R] and [grant number ENE2015-64117-C5-1-R]. This research article has received a grant for its linguistic revision from the Language Institute of the University of Lleida (2016 call).ca_ES
dc.language.isoengca_ES
dc.publisherTaylor & Francisca_ES
dc.relationMINECO/PN2013-2016/ENE2015-64117-C5-1-Rca_ES
dc.relationMINECO/PN2013-2016/ECO2017-88984-Rca_ES
dc.relationMINECO/PN2013-2016/TIN2015-71799-C2-2-Pca_ES
dc.relation.isformatofVersió postprint del document publicat a https://doi.org/10.1080/15256480.2018.1429337ca_ES
dc.relation.ispartofInternational Journal of Hospitality and Tourism Administration, 2020, vol. 21, núm. 1, p. 1-14ca_ES
dc.rights(c) Taylor & Francis, 2018ca_ES
dc.subjecteWOMca_ES
dc.subjectTripAdvisorca_ES
dc.subjectBooking.comca_ES
dc.subjectScoreca_ES
dc.subjectReviewsca_ES
dc.subjectUGCca_ES
dc.titleThe more the merrier? Number of reviews versus score on TripAdvisor and Booking.comca_ES
dc.typeinfo:eu-repo/semantics/articleca_ES
dc.identifier.idgrec025525
dc.type.versioninfo:eu-repo/semantics/acceptedVersionca_ES
dc.rights.accessRightsinfo:eu-repo/semantics/openAccessca_ES
dc.identifier.doihttps://doi.org/10.1080/15256480.2018.1429337


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