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    • Does verifying users influence rankings? Analyzing TripAdvisor and Booking.com 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Cognizant Communication Corporation, 2018-03-14)
      Electronic word of mouth (eWOM) is of recent and considerable importance in tourism, particularly because of the intangible nature of this industry. Users' online reviews are a source of information for other consumers, ...