Browsing Articles publicats (Administració d'Empreses) by Subject "Job Satisfaction"
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Analysis of job satisfaction in call centers in Spain
(Associació Catalana de Comptabilitat i Direcció, ACCID, 2019)The goal of this study to determine what factors influence the job satisfaction amongst the telemarketers from Call Centre in Spain. We developed a suitable methodology to write a questionnaire, which was filled-in by ...