Now showing items 1-5 of 5

    • Are users' ratings on TripAdvisor similar to hotel categories in Europe? 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Universidad de Murcia, 2018-11-15)
      European countries do not have the same hotel classification system. Therefore, the criteria and requirements used to assign star ratings to hotels do not concur among the different countries. There have been some criticisms ...
    • Does verifying users influence rankings? Analyzing TripAdvisor and Booking.com 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Cognizant Communication Corporation, 2018-03-14)
      Electronic word of mouth (eWOM) is of recent and considerable importance in tourism, particularly because of the intangible nature of this industry. Users' online reviews are a source of information for other consumers, ...
    • Modelling a grading scheme for peer-to-peer accommodation: Stars for Airbnb 

      Martín Fuentes, Eva; Fernàndez Camon, César; Mateu Piñol, Carles; Mariné Roig, Estela (Elsevier, 2018)
      This study aims, firstly, to determine whether hotel categories worldwide can be inferred from features that are not taken into account by the institutions in charge of assigning such categories and, if so, to create a ...
    • ¿Se parecen las puntuaciones de los usuarios en TripAdvisor con las categorías hoteleras en Europa? 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Universidad de Murcia, 2018-11-21)
      Los hoteles de Europa no siguen el mismo sistema de clasificación hotelera, por lo que los criterios y los requerimientos usados para asignar las estrellas no coinciden entre países, e incluso ni entre regiones de un mismo ...
    • The more the merrier? Number of reviews versus score on TripAdvisor and Booking.com 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Taylor & Francis, 2018)
      The aim of this research is to confirm whether there is a relationship between the number of reviews and the hotel’s score on Booking.com and TripAdvisor and whether the relationship is different depending on the geographical ...