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    • Are users' ratings on TripAdvisor similar to hotel categories in Europe? 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Universidad de Murcia, 2018-11-15)
      European countries do not have the same hotel classification system. Therefore, the criteria and requirements used to assign star ratings to hotels do not concur among the different countries. There have been some criticisms ...
    • The more the merrier? Number of reviews versus score on TripAdvisor and Booking.com 

      Martín Fuentes, Eva; Mateu Piñol, Carles; Fernàndez Camon, César (Taylor & Francis, 2018)
      The aim of this research is to confirm whether there is a relationship between the number of reviews and the hotel’s score on Booking.com and TripAdvisor and whether the relationship is different depending on the geographical ...